"Outlook cannot open the file because it is not associated with the default identity."

Is there a workaround. I can not open older email because I do not know my "default identity"

I've re built my identities database several times, I searched for the older default identities files within Outlook. I've paid to have a computer tech person try to resolve the problem. They could not resolve the issue. There must be a work around here.

Hi,

This forum is for general questions and feedback related to Outlook for Windows, it's better to post your question to the forum for Mac:

http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Steve Fan
TechNet Community Support